Past Performance Evaluation

Category
Description
WebLynx Score
Industry Average
Overall Rating
Overall satisfaction with supplier performance
1.18
1.36
Timeliness
Delivery of product or performance of service in promised time periods
1.00
1.46
Problem Responsiveness
Reponsiveness to any product or servie problem
1.33
1.43
Quality of Purchased Products or Services
Level of quality of purchased product or service
1.40
1.48
Total Cost
Promised total cost of product or service versus any additional incurred costs
1.00
1.21
Technical Support
Level of ongoing service to support or enhance purchased products or services
1.33
1.44
Attitude of Supplier Personnel
Attitude of supplier personnel about supplier and toward customers
1.00
1.29
Evaluation performed August 1998 by Dun & Bradstreet, Inc. The results of this report may not be reproduced without express written consent of WebLynx Network Resources, Inc.

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